Field Engineering - Japan

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

FIELD ENGINEERING - JAPAN

We're hiring Field Engineers to partner with prospective and strategic enterprise customers. As a Field Engineer, you'll be the technical face of SpaceXSI in the field, helping customers evaluate SpaceXSI, guiding them through proofs of concept, and ensuring they see the full value of AI in their engineering workflows. You'll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you'll combine deep technical fluency with strong communication skills to drive adoption and influence product direction.

RESPONSIBILITIES:

• Partner with Account Executives to lead technical discovery, demos, and proof-of-concept engagements; build trusted relationships with engineering leaders, architects, and developers, serving as their technical advisor
• Translate customer requirements into solution designs, guiding them on best practices for rollout, prompt strategy, and context configuration
• Develop and deliver technical presentations, whiteboard sessions, and hands-on workshops tailored to customer needs
• Act as the customer's technical advocate internally, influencing roadmap priorities and escalating feedback to Product and Engineering
• Collaborate with post-sales teams to ensure a smooth handoff and successful customer onboarding; maintain deep knowledge of SpaceXSI's capabilities and competitive landscape to position our value effectively
• Support strategic account planning and help drive expansion opportunities with technical validation

BASIC QUALIFICATIONS:

• Experience in Field Engineering, Solutions Architecture, Pre-Sales, or Consulting for enterprise software

PREFERRED SKILLS AND EXPERIENCE:

• Strong communication skills and executive presence, equally comfortable coding alongside developers or presenting to CTOs
• A deep understanding of the software development lifecycle, modern engineering org structures, and developer productivity challenges
• Hands-on technical ability, and while you don't need to be a full-time engineer, you should be fluent in technical workflows, AI tooling, and debugging complex environments
• Customer-obsessed with a knack for translating technical details into business impact
• Thrive in a startup environment: resourceful, adaptable, and proactive in creating solutions