Senior Program Officer, Sub-Saharan Africa (SSA)

Senior Program Officer, Sub-Saharan Africa (SSA)

Location: Remote and must be based in a country within our current hiring locations in the Sub-Saharan Africa region

Summary

The [Employer] is a non-profit organization supporting Wikipedia and other [Employer] projects. The [Employer] operates one of the world’s top five websites and has global reach and impact. At the core of the projects are volunteers who curate the knowledge that the world has come to rely on.  

The Community Resources team is the primary funding function of the [Employer] ensuring that we support the Affiliates and volunteer contributors of the [Employer] Movement by offering institutional and individual funding to help achieve the Movement’s goals. To support the movement’s commitment to Knowledge Equity, the team prioritizes proactive outreach to communities that structures of power and privilege have left out.

The Senior Program Officer will implement the regional funding programs serving Wikimedian communities in Sub-Saharan Africa. 

Roles and Responsibilities

Funding Strategy & Portfolio Management

• Implement the Community Resources grantmaking strategy while taking into consideration community needs, opportunities, movement trends, and the regional geopolitical and cultural context.
• Analyze regional and global patterns to shape funding rationales and priorities.
• Design program activities with colleagues to achieve significant, scalable impact.
• Manage, implement and monitor the regional grant portfolio to ensure alignment with strategy, criteria, and impact goals.
• Lead annual grant planning: identify and support prospective and returning grantees, review proposals, co-develop funding rationales with the regional funding committee. This also includes conducting organizational assessments (financial and narrative) to inform funding rationales. 
• Work collaboratively across [Employer] teams to support implementation of funding program and team objectives.
• Represent the [Employer] internally and externally as an ambassador for regional knowledge, priorities and insights.

Committee Development 

• Build, onboard, and develop regional funding committees aligned with regional needs and opportunities to enable transparent decision-making as part of participatory grantmaking approaches.
• Set agendas for committee discussions (priorities, financial analysis, partner and regional insights) and facilitate inclusive funding deliberations.
• Provide context, analysis, and synthesis of committee feedback into funding recommendations and decisions.
• Provide constructive feedback to applicants and grantees on outcomes and expectations linked to funding decisions.

Community & Funding Partner Management 

• Build and sustain trust-based relationships with communities, grantees, and applicants across the region; act as primary liaison between WMF and partners.
• Understand community needs, dynamics, and challenges; support conflict resolution or sensitive discussions when required.
• Support community, organizational/institutional strengthening of grantee partners; connect them with relevant and needed best practices and resources.
• Design and support convenings, collaborations, and knowledge sharing to enable learning amongst partners within the portfolio, with the community and ecosystem.
• Engage regional philanthropic spaces and leaders to strengthen grantee support and advance meaningful and mission-aligned philanthropy practices.

Evaluation and Learning 

• Review grantee progress through conversations, reports, and site visits, and share insight reports. 
• Reviews and approves grant reports, following up when necessary to ensure completeness, discussing concerns, and offering appropriate guidance and support.
• Identify trends, gaps, and opportunities from grantmaking data to inform the grant strategy, regional priorities, and resource allocation.
• Share learnings with colleagues, committees, and movement partners; contribute to strategic conversations on resource allocation.

Skills and Experience:

The right person is better than the right set of experiences. These are the traits we’ve identified that make great additions to our team so far.

• Solid knowledge of trust-based philanthropy or community-based grantmaking;
• Experience in participatory decision-making structures
• Experience in grantmaking, particularly in an international context
• Experience in nonprofit capacity building as a funder, consultant, or nonprofit leader;
• Strong strategic and analytical skills and creative problem-solving ability;
• Excellent organizational skills and judgment; ability to prioritize work, manage time and multiple priorities, and meet deadlines; attention to detail and accuracy; the ability to set realistic goals and objectives;
• Proven ability that would translate to creating constructive partnerships with the [Employer] community, stakeholders, and fund-seekers: skills in facilitating engaging, motivating, coordinating and supporting volunteer communities, and in negotiating the sometimes chaotic and contentious nature of free-thinking communities
• An open and transparent communication style; ability to engage and have dialogue with individuals in a public setting and in a non-polarizing way
• Experience managing high complexity projects and stakeholders
• Willingness to accommodate scheduling requirements of frequent interactions across time zones, with individuals and organizations across the world
• Proven English proficiency in written and spoken communication, including speaking in front of large groups and reacting publicly in high-pressure situations, and comfort in producing widely distributed written material
• Demonstrated commitment to and belief in equity, inclusion, and diversity
• A global perspective, with significant experience living or working internationally
• This position may require 1-3 international trips each year when circumstances allow.

Additionally, we’d love it if you have:

• Experience working with online communities, particularly in the free knowledge movement
• Passion for or experience contributing to Wikipedia/[Employer] project
• Besides English, proficiency in another language would be an added value.

About the [Employer]

The [Employer] is the nonprofit organization that operates Wikipedia and the other [Employer] free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the [Employer] projects, build software experiences for reading, contributing, and sharing [Employer] content, support the volunteer communities and partners who make [Employer] possible, and advocate for policies that enable [Employer] and free knowledge to thrive. 

The [Employer] is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The [Employer] is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the [Employer] values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The [Employer] is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the [Employer] are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$85,761 to US$130,513  with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email removed] or +1 (415) 839-6885.

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