Business Analyst

Overview

[Employer] is seeking an experienced Business Analyst to support an assigned software application within the MODES III environment. This individual will serve as the primary bridge between the government customer and the software development team, translating mission and business needs into clear, actionable requirements and helping drive those requirements through development, testing, release, and adoption.

The Business Analyst will also perform Scrum Master responsibilities for the assigned application team. The role facilitates Agile ceremonies, maintains delivery visibility, helps remove impediments, and keeps the development team aligned with sprint goals and customer priorities.

This is a hands-on, customer-facing role. The successful candidate must be comfortable leading requirements discussions, working directly with government stakeholders, collaborating daily with developers and testers, and taking ownership of work from initial discovery through successful delivery.

This position is fully remote.

Duties & Responsibilities

Business Analysis and Requirements

• Work directly with government customers, Product Owners, subject-matter experts, and users to understand mission needs, business processes, pain points, and desired capabilities.
• Lead discovery sessions, stakeholder interviews, requirements workshops, and requirements reviews.
• Translate business needs into clear user stories, functional requirements, acceptance criteria, workflows, process maps, and supporting documentation.
• Understand and document the business problem behind a request rather than simply recording the requested solution.
• Identify requirement gaps, dependencies, risks, assumptions, and conflicting stakeholder needs early in the development lifecycle.
• Maintain requirements traceability from business need through development, testing, user acceptance, release, and implementation.
• Partner with developers, UX/UI designers, QA, cybersecurity, cloud, and other technical teams to confirm that requirements are complete, testable, and technically feasible.
• Support user acceptance testing, release readiness, release notes, user guidance, demonstrations, and implementation activities.

Scrum Master and Agile Delivery

• Perform Scrum Master responsibilities for the assigned software application and development team.
• Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives.
• Partner with the Product Owner and government customer to maintain a healthy, prioritized, and delivery-ready product backlog.
• Ensure user stories have sufficient context, acceptance criteria, dependencies, and supporting information before entering development.
• Track sprint commitments, impediments, dependencies, risks, carryover, and follow-up actions.
• Help remove obstacles affecting the team’s ability to deliver while escalating issues that require program or government action.
• Protect the development team from unclear requirements and uncontrolled scope changes during an active sprint.
• Promote continuous improvement, team accountability, transparency, and practical Agile practices.
• Use Jira and Confluence, or approved equivalent tools, to manage the backlog, requirements, decisions, Agile artifacts, and team documentation.

Government Customer and Development Team Partnership

• Serve as a trusted day-to-day partner to the government customer for the assigned application.
• Develop a strong understanding of the application’s mission, users, business processes, priorities, and technical environment.
• Translate between business and technical language so the government customer and development team share a clear understanding of what is being built and why.
• Lead conversations when requirements are incomplete, ambiguous, conflicting, or technically challenging.
• Communicate progress, risks, dependencies, decisions, and delivery concerns clearly and professionally.
• Coordinate continuously with developers and testers rather than treating requirements as a one-time handoff.
• Lead or support customer demonstrations, sprint reviews, requirements reviews, and release discussions.

Team Contribution and Mentoring

• Share business analysis and Agile best practices with other Business Analysts.
• Mentor less-experienced Business Analysts when opportunities arise.
• Peer review user stories, requirements, acceptance criteria, workflows, and other BA deliverables.
• Contribute reusable templates, standards, and lessons learned that improve consistency across application teams.
• Participate in BA knowledge-sharing sessions and cross-team collaboration.

Qualifications

• Active Secret clearance required.
• Bachelor’s degree in Business, Information Technology, Computer Science, Systems Engineering, or a related field. Relevant additional experience may be considered in lieu of a degree when permitted by the contract.
• Five (5) or more years of experience in Business Analysis, Systems Analysis, Product Management, or a related software-delivery role.
• Demonstrated experience gathering and documenting requirements for software applications.
• Experience writing user stories, acceptance criteria, functional requirements, workflows, and process documentation.
• Experience facilitating customer requirements sessions and technical discussions.
• Experience working directly with software developers, QA professionals, Product Owners, and government or enterprise stakeholders.
• Hands-on experience in an Agile or Scrum software-development environment.
• Experience facilitating Scrum ceremonies or performing Scrum Master responsibilities.
• Experience with Jira and Confluence, Azure DevOps, or comparable lifecycle-management tools.
• Strong written, verbal, facilitation, presentation, analytical, and organizational skills.
• Ability to work independently, manage competing priorities, and drive ambiguous requirements toward resolution.
• Active Secret clearance supported by the required background investigation, when required by the position.

Preferred Qualifications

• Experience supporting DoW or other federal software applications.
• Experience with enterprise case-management, workflow-driven, or citizen- and family-facing applications.
• Experience supporting application modernization, greenfield software development, or complex system integrations.
• Working knowledge of APIs, databases, integrations, accessibility requirements, cybersecurity considerations, and modern web application architecture.
• Experience planning or supporting UAT, application releases, user adoption, and customer demonstrations.
• Practical experience operating in a hybrid fixed-price and time-and-materials contract environment.

Certifications

Agile, Scrum, Product Owner, or Business Analysis certifications are preferred but not required. Relevant credentials include:

• Professional Scrum Master I (PSM I) or Certified ScrumMaster (CSM)
• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner I (PSPO I)
• PMI Professional in Business Analysis (PMI-PBA)
• IIBA Entry Certificate in Business Analysis (ECBA), Certification of Capability in Business Analysis (CCBA), or Certified Business Analysis Professional (CBAP)
• ITIL 4 Foundation or equivalent service-management certification

Selected candidates may be required to complete employer-sponsored Agile, Scrum, or Product Owner training or certification after hire. [Employer] may provide CSPO or comparable training to establish a consistent approach to product vision, stakeholder engagement, value prioritization, and backlog management across application teams.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: [Employer] is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of [Employer] to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, [Employer] will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize [Employer] to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should [Employer]. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Originally posted on [Employer]