D365 Functional Consultant (Operations & Supply Chain)

Overview

D365 Functional Consultant (Operations & Supply Chain)

Location: US based, remote, with business travels within US manufacturing sites

Duration: 12 months contract

Role Overview

[Employer] is seeking an experienced Microsoft Dynamics 365 Functional Consultant – Operations & Supply Chain to join the Highlander programme delivery team. The role is hands-on and delivery focused, supporting manufacturing sites across Mexico and the USA. The consultant will operate as a core team member within the Operations & Supply Chain functional team.

Responsibilities

Key Responsibilities

• Configure, optimize, and provide ongoing support for Dynamics 365 Finance & Operations (D365 F&O) modules across Operations and Supply Chain within a manufacturing environment.
• Deliver functional support across core SCM areas, including Production Control, Inventory Management, Procurement & Sourcing, Master Planning, Warehousing, and [Employer] WMS.
• Create high‑quality functional documentation, including Functional Design Documents (FDDs), configuration guides, test scripts, and process notes.
• Support all phases of the implementation lifecycle, including system testing, UAT, training activities, cutover planning, go‑live execution, and post‑go‑live hypercare.
• Collaborate closely with Global Process Owners, site subject‑matter experts (SMEs), data teams, and technical development teams to ensure end‑to‑end solution alignment.
• Provide both on-site and remote support to manufacturing locations, ensuring smooth operational continuity and resolving D365-related issues promptly.

Qualifications

Requirements

• Proven experience working as a D365 F&O Functional Consultant within Operations and Supply Chain.
• Strong background in manufacturing environments, either process manufacturing, discrete manufacturing, or both.
• Hands‑on involvement in at least one full D365 F&O implementation lifecycle, from design through to go‑live and hypercare.
• Solid functional understanding of end‑to‑end supply chain and manufacturing processes, including production, inventory, procurement, planning, and warehousing.
• Demonstrated ability to translate business requirements into functional designs, configurations, and process documentation
• Experience supporting or collaborating with manufacturing sites in Mexico and/or the USA.
• In‑depth knowledge of [Employer] Warehouse Management ([Employer] WMS) in D365 F&O.
• Previous experience working alongside or coordinating with System Integrators (SIs) during ERP implementations.
• Microsoft D365 certifications, particularly in Supply Chain Management or related modules.
• Fluent Spanish.

[Employer] is an EEO/AA/M/W/D/V Employer Ind-1

[Employer] is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon [Employer], which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use [Employer] [Employer] to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation.

Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.

Originally posted on [Employer]