Remote Customer Service Representative
Could this role work from Kenya?
Kenya eligibility needs confirmation
- Stated location
- Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sint Maarten (Dutch part), Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S.
- Listing updated on our site
- 15 Nov 2026, 01:01 EAT
- Mentions "eat"
- Mentions "flexible hours"
- Timezone range utc-11 to utc+14 overlaps EAT (UTC+3)
- Location names another country; Kenya eligibility is not established.
These are automated wording checks, not confirmation from the employer. The update date records a site update, not a hiring check. Review location, working hours, experience, and current availability in the application portal. Employer identity remains hidden here.
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| Employer | Verified Direct Employer (Protected) |
|---|---|
| Location | Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sint Maarten (Dutch part), Suriname, Trinidad and Tobago, Turks and Caicos Islands, United States, United States Minor Outlying Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S. |
| Remote type | Full Time |
| Posted | 4h ago |
| Application Status | Pro Membership & Free Pass Access |
About this role (Direct Employer Details Protected)
At [Employer] we’re hiring for an all-star REMOTE Customer Service Specialist to join our remote team! Whether you’re a hobbyist or a pro, our aim is to enhance the experience of our clients’ culinary creations.
This is a full-time position with flexible hours and you will be reporting to the Director of Customer Service. If you’re a detail-oriented, organized and self-motivated Customer Service Specialist located in the Americas Region, we’d love to hear from you!
What You’ll Do!
- You will assist customers about product inquiries/concerns.
- You will make sure that customers are delighted and satisfied with their customer service interaction.
- You will make sure that you turn customers around in case they are dissatisfied with shipping/product delays.
Who You Are (Requirements)
- Fully fluent in English.
- Proven experience with Achieving Customer Service Excellence
- Experience working with Amazon within a customer service capacity
- Hard-working, resourceful, self-motivated, detailed, and responsible
- Passionate about helping others and the company succeed
- Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis
- Knowledgeable in MS Office, Google Sheets, Project Management tools
- Experience using Freshdesk (or similar) is a plus.
- Willingness to work for a single employer exclusively
- Capacity to work additional hours if needed
What’s in it for YOU?
- Work/life balance. Flexible time-off, holidays, sick days, and a fun remote start-up culture
- Free premium culinary products from our company
Ready to Meet Us?
For immediate response, please go to our careers site
About Us
We are a large international kitchen knife and cookware e-commerce company based in Canada but with a team that is distributed around the world. We sell through many channels including Amazon, Shopify & Walmart. You can find out more about the company here
Originally posted on [Employer]
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