Senior Advisor, AI Transformation

About the Role

[Employer] helps organizations build AI-powered workforces. Our software ([Employer] HQ and [Employer] Coach) coaches employees to become AI-powered and measures the progress and ROI of employee AI use. Alongside the platform, our consultants work directly with client leadership teams to change how work gets done.

Most large companies have bought AI tools. Very few have changed how their people actually work, and that gap is where we spend our time. We believe AI transformation is mostly a people problem: leaders have to set a clear direction, managers have to change how their teams operate, and success should be measured in business results, not logins. We've now worked with more than 150 organizations on this, including Nike, MetLife, Adobe, Okta and Gap.

We are looking for a senior consultant to own a set of our largest client accounts. You'll be the client's main partner at [Employer], working directly with their senior leaders on what is, for most of them, the biggest change to how their company works in a generation. You'll set the strategy for each account, deliver the work yourself, and grow the partnership over time.

The playbook for this work is still being written, at [Employer] and everywhere else. If you've led client engagements at a strong consulting firm and want to work on problems no one has solved yet, this is a good place to do it.

What the Work Looks Like

On any given account, you might be:

• Working with a CEO and executive team to define their AI ambition and turn it into a manifesto the whole company can rally behind
• Building a transformation plan: where AI should change the business first, what the 90-day roadmap looks like, and how progress will be measured
• Running Lighthouse Teams, where we work with a single team to redesign how it does its core work with AI, then use the results to scale across the company
• Designing programs that equip managers to lead their teams through the change, since managers are where adoption succeeds or stalls
• Embedding with a client for six to twelve months as part of their operating team, working through priorities with them as they shift
• Using our platform data to show leaders where their workforce stands and what's moving the business

What You'll Own

Your strategic accounts (~75%)

• Own a book of our largest client accounts, typically enterprises with 10,000 or more knowledge workers. You're accountable for the relationship, the account strategy, and the results.
• Deliver the work and write the strategy and deliverables yourself. Clients should be able to take what you hand them straight into their own leadership meetings.
• Meet weekly with clients during active delivery and monthly otherwise, and run quarterly business reviews with each client's executive sponsor.
• Work with an engagement team that handles logistics, scheduling and platform setup, so your time goes to the work that changes how the client operates.

Account growth (~15%)

• Own the growth number on your accounts. Understand where each client needs to go next, build the case for it, and partner with sales to close it.
• Build relationships with new sponsors and teams inside each account, so the partnership doesn't depend on a single contact.

The team and the practice (~10%)

• Work with an analyst or junior consultant on your accounts and help them develop.
• Join a small number of core accounts quarterly, or when a growth opportunity comes up.
• Write down what works on your accounts so the rest of the team can use it.

What Success Looks Like

• Your accounts renew and your clients can point to specific business outcomes from our work together.
• Your accounts grow, and are on a path to becoming a $1M+ partnership.
• Client executives see you as their partner and bring you into decisions before they're made.
• Your deliverables go to clients with minimal rework.

What We're Looking For

• Experience leading strategy or transformation engagements with senior executives at large companies, including owning the storyline, the final deliverable, and the client relationship. Engagement manager or senior consultant at a top consulting firm, or equivalent experience at a boutique firm or AI company.
• Confidence with senior clients. You lead the conversation, ask hard questions, and push back when it's warranted.
• Experience growing client accounts beyond their original scope.
• Strong writing. You can turn a messy problem into a clear recommendation an executive will act on.
• A real interest in how people and organizations change, not only in the technology.
• Comfort working without a set playbook, on a lean team where you'll do a lot of the work yourself.
• Daily use of AI in your own work, with concrete examples of how it has changed the way you work.

Details

• Full-time, remote-first, with travel to client sites (approx 1x/month)
• Reports to the Head of Enablement Consulting

Originally posted on [Employer]