Senior Solutions Consultant - Mining & Metals

Are you passionate about solving complex industrial challenges using cutting-edge data analytics? [Employer] is seeking a Solutions Consultant to join our growing team and play a key role in helping prospective customers understand the value of our advanced analytics software.

As a Solutions Consultant, you’ll serve as a trusted technical advisor during the sales process, working closely with the sales team and prospects to do discovery, deliver compelling product demonstrations, address technical questions, and provide expert insights into how [Employer]’s platform can solve real-world problems in the mining & metals industry. You’ll collaborate with the Director of Solutions Consulting and other cross-functional teams to ensure every customer interaction reflects our innovative, customer-first approach.

This is an exciting opportunity for a technical professional who enjoys engaging with customers and is eager to make a measurable impact on a rapidly growing SaaS company.

Requirements

The essential functions include, but not limited to the following:

· Deliver tailored product demonstrations and presentations that clearly communicate the value of [Employer]’s solutions to both technical and non-technical audiences.

· Partner with account executives to understand prospective customers’ business needs and challenges and align [Employer]’s capabilities to their customers’ goals.

· Provide technical guidance during all phases of the sales cycle, including discovery, solution design, and proof-of-value engagements.

· Collaborate with the Solutions Consulting team to develop and refine demo assets, reusable content, and best practices that streamline the pre-sales process.

· Contribute field insights to product management and engineering based on customer feedback, helping to shape the evolution of [Employer]’s software for metals, mining, and materials.

· Stay current with industry trends, customer use cases, and competitors to effectively position [Employer].

· Contribute to internal knowledge sharing by documenting solutions, success stories, and lessons learned.

· Assist cross-functional teams in developing industry-specific value propositions or solution accelerators using [Employer].

· Represent [Employer] at events, webinars and conferences.

· 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role, ideally within a SaaS or industrial software company.

· Bachelor’s degree in a technical field (e.g., engineering, computer science, data science).

· 2-4 years of experience in a technical role in the mining value chain (mine, concentrator, smelting, refining, and finishing) such as process, metallurgical, mining, reliability, or maintenance engineering or operations and plant analytics or selling B2B to the mining & metals industry.

· Strong understanding and practical application of AI, ML, data analytics, and/or business intelligence to industrial operations and process data, turning that data into operational insight and value.

· Ability to effectively communicate and present technical concepts to varied audiences, including executives, directors, engineers, and operators.

· Experience conducting software demos and technical consultations with prospective customers.

· Familiarity with sales processes and CRM tools (e.g., Salesforce) is a plus.

· Excellent problem-solving, interpersonal, and collaboration skills.

· Self-starter with the ability to manage multiple priorities in a dynamic environment.

· Willingness to travel (varies from 10%-25%) for partner meetings, customer meetings, team events, or conferences.

Benefits

[Employer] is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability.

We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work.

The Perks of Working at [Employer]

• Competitive salary plus bonus incentives
• $144,000 USD base salary

• 12-week paid [Employer] family leave
• Unlimited PTO
• Internet and mobile phone reimbursements
• Medical benefits
• Group term life insurance
• Short-term and long-term disability insurance pre-tax benefits
• Voluntary vision and dental (ortho)
• Vacation bonus program
• Employee Assistance Program
• Generous home office allowance
• The best co-workers (we've analyzed the data, so we know it's true.)
• Pet-friendly workspace (your dog will be so happy to have you home)
• You love your job!

[Employer] provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

You must be authorized to work in the country in which you reside. [Employer] does not sponsor US F1 or H-1B work visas

Originally posted on [Employer]