Technical Services Advisor - Puerto Rico

Job Description:

Job Description

About [Employer]

[Employer] helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust [Employer] to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at [Employer].com.

About the Team / Offering – Consulting & Engineering Services

Our global team of consulting, engineering, and technology experts partners with the world’s most innovative companies to help them thrive in an AI-powered world. With a strong foundation of values, deep industry expertise, and an extensive partner network, our people are trusted by clients to lead transformative change.

Technical Services Advisor

About the RoleRemote, US / Puerto Rico

US Citizenship required to support ITAR clientKey Responsibilities

Technical Consulting & Implementation

• Partner with clients and Business Service Consultants to understand technical needs and business goals.
• Support Solumina implementations through configuration, extensions, and system integrations.
• Diagnose and resolve technical issues to maintain system stability and performance.
• Design and optimize technical solutions aligned with best practices.
• Build and configure integrations between Solumina and external systems.

Client Engagement & Support

• Serve as a trusted technical advisor on system usage, enhancements, and best practices.
• Deliver training and workshops to help client teams effectively use and integrate Solumina.
• Maintain strong client relationships through ongoing support and proactive guidance.

Project Management & Documentation

• Coordinate with project teams to plan and execute assigned tasks on schedule.
• Create and maintain technical documentation supporting customer requirements.
• Contribute to internal knowledge sharing and best‑practice development.

Qualifications

• Education: Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
• Experience: 2–5 years in software development, technical consulting, system integration, or IT services.
• Technical Skills: Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices
• Databases: Oracle, SQL Server, SQL
• Web/Data: XML, XSLT, JSON
• Enterprise Tech: JEE, JMS, Tomcat, ActiveMQ
• Containers: Kubernetes
• Version Control: Git
• Frontend (basic): React.js, Redux, Node.js, Web UI
• Development Concepts: SDLC, Agile, integration design, database fundamentals

Preferred Experience

• Knowledge of manufacturing processes, aerospace & defense, or MES systems.
• Understanding of IT infrastructure, cybersecurity, and cloud technologies.
• AWS or Azure experience/certifications.

Other Qualifications

· Experience with Solumina versions iSeries or G8 is required

· Familiarity with ERP integration (SAP, Oracle, etc.).

· Knowledge of aerospace, defense, or regulated manufacturing environments.

· Ability to translate complex technical concepts into business‑friendly language.

Why [Employer]? / Life at [Employer]

[Employer] is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. [Employer] is where brilliant people seize opportunities to advance their careers and amplify customer success. Full-time hires are eligible to participate in the [Employer] benefit program. [Employer] offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At [Employer], we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

[Employer] Company ([Employer]) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, [Employer] provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us viaemail.

Please note: [Employer] will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. [Employer] does not make offers of employment via social media networks and [Employer] never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is availablehere.

Originally posted on [Employer]