Sales Specialist

About [Employer], LLC

[Employer] LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.

You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun.

Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.

About the role

The sales intake specialist will guide the customer through an evaluation process to determine eligibility for the Ticket to Work program.

What you'll do

The Ticket to Work program is offered through the Social Security Administration and provides many advantages when someone on Social Security Disability goes back to work, including continuing to receive SSDI income and Medicare coverage while working. [Employer] is the largest employer network authorized by the Social Security Administration to assist those with disabilities return to work. We offer free vocational services like help with resumes, job searches, and interview preparation.

The sales intake specialist will guide the customer through an evaluation process to determine eligibility for the Ticket to Work program. You will balance your work day between servicing customers on inbound calls and managing your case load inventory, while making outbound calls. Our customer base consists of those who have indicated they are interested in the program and those we have helped get approved for Social Security Disability Income. This position offers a base pay plus rewards you for signing someone up for our free vocational services. Our average salary after commission is $55,000.This role would be a great fit if you:

• Enjoy building relationships with people, helping customers understand our business a little better and how we here at [Employer] can help.
• Thrive in a fast-paced, multi-tasking type of work environment.
• Enjoy helping customers over the phone, in a dedicated computer desk workspace that is free from distractions.
• Have the ability to learn complex government programs and [Employer] processes, in a remote training environment.
• Are self-motivated to succeed but also enjoy a competitive, monthly incentive program.

Qualifications

• Experience in a customer service related field or two years of post-secondary education or higher.
• Ability to work in a fast-paced environment while navigating multiple computer software programs and using a variety of resources.
• Excellent verbal and written professional communication skills.
• Must pass Federal background check (including fingerprint process).
• A high level of initiative and drive to succeed, coupled with an ability to independently problem solve.

Benefits

• Health, Dental, and Vision Insurance
• 401(K) Matching
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Spending and Health Savings Account
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

DISCLAIMER

Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.

Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.

Originally posted on [Employer]