Senior Project Coordinator

Job Responsibilities:

• Provides senior-level support for the Program Manager and project team members to ensure project deliverables are scheduled, communicated, tracked, and completed on time.
• Produces and monitors project plans (e.g., creation of materials, client planning documents, assessment schedules).
• Resolves typical issues and answers operational questions with minimal support.
• Performs and coordinates software user acceptance testing and software specification verifications; tracks feedback from client and responses/resolution from internal functional teams.
• Creates training materials such as Power Point presentations and recorded modules; provides training of online testing system’s functionality and features to internal and external staff as appropriate.
• Reviews and maintains quality control on all major project products (e.g., reports, tests).
• Creates and distributes agendas, official meeting minutes, issues logs/tracking documents, and other project management artifacts.
• Coordinates logistics for meetings, conferences, cross-program initiatives, and training sessions
• Liaises with Help Desk agents to coordinate responses to sometimes highly complex and client-facing issues.
• Provides information to client and respond to client requests within area of responsibility.

Job Requirements:

• Bachelor’s degree required
• 3 to 5 years of relevant experience required
• Strong problem-solving and multi-tasking abilities
• Ability to work autonomously on detailed assignments
• Excellent written and verbal communication skills
• Experience with MS Office applications and project management software
• Experience with data analysis, user acceptance testing, or training or customer service for software applications

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Remote First Work Environment

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

As part of our Remote-First benefits, [Employer] offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.

Originally posted on [Employer]